Terms & Conditions

• Olivia Garnier owns the intellectual properly and copyright for all designs. Reproduction of the artwork cannot be made without written permission from Olivia directly. 

• Artwork will not be sent out before full payment is received. 

​

Bespoke artwork:

• A 50% deposit is taken before any work is started and is non-refundable. The final 50% is due before the picture is dispatched. Cancellation of orders which have been sent to print cannot be refunded.

• Olivia is unable to accept returns of bespoke projects. 

• The client will have the opportunity to view and alter two drafts before the final artwork is created. Any changes made after the second draft will be subject to hourly rates. If at any stage a complete re-design is asked for this will incur further charges.

• It is the client’s responsibility to check all wording, formatting and spelling is correct on the final proof. Olivia will not make any un-prompted changes and cannot be held responsible for any errors. As such, any re-print charges will be paid by the client.  

• Olivia will not be responsible for delays/ missed deadlines caused by the client. The client agrees to supply all information required as well as feedback and requests for alterations with plenty of notice.

• Please allow up to three weeks for stationery orders to be printed and shipped after the completion of the artwork. 

• Shipping for all bespoke orders is charged at cost.

Art prints:

• All prints are printed to order. Olivia will check the quality of the prints and hopes you will be pleased with them. If, however, you are not happy please contact Olivia within 14 days via email.